Most Frequently Asked Questions

What is the current lead time? Or how long will it take to receive my order?

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Currently our lead time is 2-3 weeks for our Ultimate Plunge bundle, chiller and plunge. All of our accessories and merchandise ships out within 4-5 business days.

What are the dimensions of the plunge product?

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Our plunge is 33 inches in diameter and 43 inches tall. Please note that if you live in a compact area, be sure to measure your doorways to ensure they are wide enough for the plunge. We purposely designed this product to fit through the national average door frame, which is 36 inches.

How cold does the water get with your chiller?

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Our chiller machine can cool the water down to 37 degrees.

How do I keep the water clean?

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The chiller machine is equipped with a 150-micron filter, and UV Disinfection Technology to help keep the water clean. We also offer commercial & residential maintenance packages that are chlorine free and chlorine based.

What is the installation process like?

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There is no other cold plunge with a set up like ours with such few steps. All you have to do is unbox the vertical cold plunge and chiller, connect the chiller hoses to the bottom of the plunge and to the chiller, fill up the plunge about 85% full with our carbon hose water filter, turn on the chiller, and that's it. No plastic PVC pipes to connect, no confusing plumbing instructions. Simple & easy.

How do I drain the water?

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The Cold Life plunge was designed to be self-contained. Once you fill it up from a hose and use proper maintenance, your water can last from 3 up to 6 months without changing it. To drain it, connect a standard garden hose to the back of the plunge and open the valve or just open the valve if your plunge is located in a area you are comfortable draining the water to directly.

Can I keep this outside?

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Yes, you can keep this outside. We just recommend covering your chiller in case of heavy storms or rain. It’s also advisable to keep the lid on your plunge to maintain the cleanliness of the water.

Do you offer financing?

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Yes, we are a partner with Bread Pay for personal financing, and you can finance any of our products along with leveraging 0% interest for up to 24 months. We also are a partner with Click Lease for business financing which gives you access up to $20,000 in funding.

Do you ship internationally?

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Yes, please contact us at support@thecoldlife.com for more information on international shipping.

What are the benefits of taking ice baths?

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See our Blogs page where we discuss cutting-edge research packed full of knowledge and stories about the benefits of ice baths.

What is the upkeep/maintenance like?

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Maintenance for your plunge is simple. See the videos on our maintenance page to further understand how to maintain your plunge.

Safety tips for taking ice baths

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Always consult your doctor to make sure it is safe for you to cold plunge. Keep the electrical outlet at least 6 feet away from the water. Be very careful when entering and exiting the plunge.

How portable is this product

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he Cold Life plunge weighs about 80 lbs without any water. It is mandatory to have adequate help and support if you ever want to move your plunge. Compared to other plunges on the market, our plunge offers an all-encompassing versatile solution for our customers.

Do you offer a warranty?

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Yes, we offer a 1-year limited warranty on our product. Please refer to our warranty page for more information.