FAQ
Most Frequently Asked questions
What is the lead time? Or How long will it take to receive my order?
Currently if you place an order it will take up to 8 - 10 weeks for your order to be processed and then 4 to 5 days to deliver to you.
What are the dimensions of the product?
Our plunge is 33 inches in diameter and 43 inches tall. Please note that if you live in a compact area, be sure to measure your doorways to ensure they are wide enough for the plunge. We purposely designed this product to fit through the national average door frame, which is 36 inches.
How cold does the water get?
Our chiller machines can cool the water down to 37 degrees.
How do I keep the water clean?
The chiller machine is equipped with a 20-micron filter, an ozone generator, and UV Disinfection Technology to help keep the water clean. We also offer a commercial & residential maintenance packages.
What is the installation process like?
There is no other product with a setup like ours with such few steps. All you have to do is unbox the plunge and chiller, connect the chiller hoses to the bottom of the plunge and to the chiller, fill up the plunge about 85% full with our carbon hose water filter, turn on the chiller, and that’s it. No plastic PVC pipes to connect, no confusing plumbing instructions. Simple & Easy.
How do I drain the water?
The Cold Life plunge was designed to be self-contained. Once you fill it up from a hose and use proper maintenance, your water can last from 3 up to 6 months without changing it. To drain it, connect a standard garden hose to the back of the plunge and open the valve.
Can I keep this outside?
Yes, you can keep this outside. We just recommend covering your chiller in case of heavy storms or rain. It's also advisable to keep the lid on your plunge to maintain the cleanliness of the water.
Do you offer financing?
Yes, we are a partner with Affirm, and you can finance our plunge starting as low as $97/month. Rates from 0–36% APR.
Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.
Do you ship internationally?
Yes, please contact us at support@thecoldlife.com for more information on international shipping.
What are the benefits of taking ice baths?
See our Blogs page where we discuss cutting-edge research packed full of knowledge and stories about the benefits of ice baths.
What is the upkeep/maintenance like?
Maintenance for your plunge is simple. See the videos on our maintenance page to further understand how to maintain your plunge.
Safety tips for taking ice baths
Always consult your doctor to make sure it is safe for you to cold plunge. Keep the electrical outlet at least 6 ft away from the water. Be very careful when entering and exiting the plunge.
How portable is this product?
The Cold Life plunge weighs about 80 lbs without any water. It is mandatory to have adequate help and support if you ever want to move your plunge. Compared to other plunges on the market, our plunge offers an all-encompassing versatile solution for our customers.
How does financing work?
We partner with Affirm for financing. Please visit our website or contact us for more details on the financing options available. Rates from 0–36% APR.
Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.
Do you offer a warranty?
Yes, we offer a 1-year limited warranty on our product. Please refer to our warranty page for more information.
How long does it take for the water to cool down and heat up?
The time it takes for the water to cool down or heat up depends on the ambient temperature. Generally, it will take about 2-3 hours to reach your desired temperature.